Why cashback sometimes doesn’t track

Cashback tracking is a handshake between your click and the store’s order. If anything in the middle takes credit — another extension, a redirected coupon, a different device, an app that opens its own browser — the handshake fails. The purchase still happens. The commission may go to someone else, or to nobody.

The usual causes

• Coupon or cashback browser extensions fighting each other.
• Clicking a second email or search-ad link after you “activated.”
• Paying with a gift card, wallet, or marketplace that the terms exclude.
• Adding an item from a third-party seller on a big marketplace.
• Safari Intelligent Tracking Prevention, ad blockers, or VPN oddities.
• In-app checkouts that drop the web click ID.

How to give tracking a fair chance

1. Disable other deal extensions for that checkout.
2. Click the offer, then buy in the same session without opening a new tab from search.
3. Screenshot the confirmation page (order ID, date, total).
4. Check the pending section after 24–72 hours before you panic.